This article explains when a team kit item can be replaced at no cost, when a replacement must be purchased, and what steps to take in each situation.
⚠️ Important: Most team kit issues are not eligible for a no-cost replacement. In most cases, the information entered during registration (size, name, number, or hat type) determines the final product.
Before You Request a Replacement
If your player’s team kit has not yet been ordered by the coach, you may still be able to fix the issue:
Update size, name, or number directly in the MyPGA app
Changes must be made before the coach submits the team order
When is a No-Charge Replacement Available?
A no-cost replacement is only provided when the issue is caused by PGA Jr. League or the fulfillment provider (Macron).
This may include:
Missing items in the team kit:
Bag tag
Scorecards
Stickers
Hat or visor
Drawstring bag
Jersey
Incorrect item received due to a fulfillment error
Jersey misprints or sizing errors caused by production issues
All no-cost replacements are reviewed case-by-case.
When a Replacement Requires Purchase (Most Common)
A replacement will typically require purchase when the issue is related to selections made during registration, including:
Incorrect size selected
Incorrect player name entered or misspelled
Incorrect jersey number selected
Wrong hat type selected (hat vs. visor)
Player has outgrown the item
Item is lost or damaged after delivery
In these situations, replacements are available for purchase through the
👉 Macron Parent Replacement Storefront
How Refunds Relate to Team Kit Items
Team kit items are part of the GameChanger Club fee, which follows specific refund rules.
👉 For full details, see: Refund Policy (PGA Jr. League)
How to Request a Replacement (If Eligible)
If you believe your situation qualifies for a no-cost replacement:
Visit PGAJrLeague.com
Click the blue chat icon in the bottom-right corner
Start a chat with PGA Jr. League Support
Provide:
Description of the issue
Photos (if available)
Player and program details
Support will review the request and determine eligibility.
Submitting a request does not guarantee a no-cost replacement.
Important Notes
Replacement eligibility is reviewed case-by-case
Most replacement requests require purchase, not replacement
Availability of items may vary based on inventory
Orders are customized, so accuracy during registration is critical
For Coaches
This process is designed for parents/guardians.
If you are a coach:
Do not submit replacement requests on behalf of parents
Contact your PGA Jr. League Expert Coach (PEC) or
Start a chat with PGA Jr. League Support for guidance
Quick Summary
Most team kit issues are caused by selections made during registration
No-cost replacements are only available for fulfillment or production errors
Parent-entered errors (size, name, number, hat type) require purchase of a replacement
Edits may be possible before the coach submits the order
Replacement items can be purchased through the Macron storefront