If you are having trouble registering your child on MyPGA, the issue is usually caused by one of the following:
Registration is blocked due to age or date of birth (DOB)
The system is prompting you to pay the #GameChanger Club fee again
You cannot find the PGA Jr. League program you are looking for
The program appears available, but registration will not complete
The completed registration is not visible in the MyPGA app
The registration status shows as “In Progress”
The account holder or player information is incorrect
Use the sections below to identify the issue and fix it.
Before you start
Before troubleshooting registration issues, please confirm the following:
You are logged into the correct parent/guardian MyPGA account
The email address matches the one previously used for PGA Jr. League or MyPGA
The primary MyPGA account holder is an adult parent or guardian
Important:
PGA Jr. League registration must be completed on the PGA Jr. League website:
The MyPGA mobile app is used after registration for:
team communication
schedules
player information management
coach messaging
If you are unsure which account was previously used:
Check the email address receiving prior PGA Jr. League communications
Review past registration confirmation emails
Using a child as the primary account holder can prevent registration from completing successfully.
1) Registration blocked due to age or date of birth (DOB)
Common cause
Registration can be blocked if the date of birth (DOB) on the account or player profile is incorrect.
How to fix it
Download or open the MyPGA app
Log in to the MyPGA account associated with the player
Edit the player’s date of birth under account/player details so it matches the player’s actual DOB
Return to the registration website and try again
Division Eligibility
Player eligibility is based on the player’s age as of July 31 of the program year.
9U Division: Player must be 9 or younger
13U Division: Player must be 13 or younger
17U Division: Player must be 17 or younger
Examples
If a player turns 14 on August 1, they are still eligible for 13U that year
If a player turns 10 on July 30, they are not eligible for 9U
Note
Coaches have the discretion to modify division eligibility
2) Being asked to pay the #GameChanger Club fee again
What is the #GameChanger Club?
The #GameChanger Club is the annual membership required for each player participating in PGA Jr. League.
Cost: $120 per player
Renews: once per calendar year (January to December)
Paid by: parent/guardian during registration
Important: Each player only needs to purchase it once per calendar year, even if they join multiple seasons or programs
Common cause
This issue usually occurs when registration is being completed from a different MyPGA account than the one previously used.
How to Fix It
Confirm you are logged into the same MyPGA account used for prior registration
Check which email address received previous registration confirmations or program notifications
Log out and back into the correct account
Retry registration on https://www.pgajrleague.com/
Once you are logged into the correct account, the system should recognize the membership as already paid.
3) Cannot Find a PGA Jr. League Program
Common Causes
A program may not appear in search results if:
The coach has not published the program yet
Registration has closed based on the coach’s registration close date
The program has reached maximum player capacity
The program name or facility name was entered incorrectly
The search terms used were too narrow or incomplete
Important:
Once registration closes or a program reaches capacity, the program may no longer appear on the PGA Jr. League website.
How to Troubleshoot
Try Different Search Methods
Search using:
Facility name
Postal code
City and state
Coach name
Tip:
Searching by facility name often works better than searching by team or program name alone.
Broaden the Search
Remove filters if possible
Expand the search radius
Double-check spelling of the facility or program name
Confirm Details With the Coach
Ask the coach to confirm:
The exact program name
Facility name
Whether registration is still open
Whether the program has reached player capacity
Recently Updated Registration Settings
If the coach recently:
extended the registration close date
reopened registration
adjusted player capacity
…it may take several hours for changes to sync across systems.
Continue refreshing the Find Programs page periodically.
Still Cannot Find the Program?
If the program still cannot be located, contact PGA Jr. League Support so registration availability can be reviewed.
Common customer phrases related to this issue include:
“The program disappeared”
“The registration link is gone”
“The team no longer shows”
“I can’t find the program anymore”
4) Program Looks Available, but Registration Will Not Complete
Common Cause
Sometimes a program appears in search results before registration is fully enabled for the season.
How to Troubleshoot
Visit the Find Programs page on the PGA Jr. League website
Verify the program listing is active
Check back periodically, as registration may not yet be fully open
If you are a returning player, contact the coach to ask when registration will officially open
5) Completed Registration Not Visible in MyPGA App
Common Cause
Sometimes a completed registration does not immediately appear in the MyPGA mobile app.
How to Troubleshoot
Verify you are logged into the same email address used during registration
Log out of the MyPGA app and back in
Reinstall or update the app if needed
Allow time for account data to refresh
6) Registration Status Appears “In Progress”
Common Cause
An “In Progress” registration status usually indicates incorrect or incomplete account holder information on the MyPGA account.
How to Fix It
Verify that:
The primary account holder is an adult parent or guardian
The player was added under the player profile section
Account holder information is complete and accurate
If needed:
Open the MyPGA app
Navigate to account settings
Update the adult account holder information
Retry registration on https://www.pgajrleague.com/
7) Incorrect State or Account Information
How to Fix It
You can update account information directly in the MyPGA mobile app.
Open the MyPGA app
Navigate to account settings
Update the incorrect state or account information
Save changes and retry registration if needed
Additional Support
If these troubleshooting steps do not resolve the issue, contact PGA Jr. League Support through the support chat on https://www.pgajrleague.com/.
