The Messaging feature offers the ability for you to communicate directly with your students and leads. We think messaging offers an opportunity to take all of the communication types you use now to run your coaching business (i.e. email, text message, etc.), and bring that into the app.

Before beginning the sections below, you should be logged in. If you are not yet logged in, you can do so by going to my.pga.com/pga-coach.

Start by clicking on Messaging in the side navigation. Click on the New Message button.

You'll be presented with a list of leads you have received so far, and a list of students you have created on your account. Select one of your leads or students to message and click the Send Message button to continue.

Selecting a Group

If you'd like to send a group message to your Group Event roster, click to view the list of event participants / attendees, then click the chat icon. This is supported on both web and mobile.

You can now write your message to your student or lead. Once your message has been sent, they will receive an email notification with a link to Messaging to continue the conversation.

Once you send a message, the receiver of that message will get an email with the message contents as well as an action to reply to the message you sent. The same notification will happen when they reply to the message (i.e. you will receive an email with the contents of the message and an action to reply).

We highly recommend you message your leads once receiving them. A good process to follow would be once you receive your lead notification email, rather than sending your new lead an email in return, simply launch the Messaging feature on my.pga.com/pga-coach to start the conversation.